Elite Cleaning and Environmental Services Ltd
Why Choose to Use Our Services?

The Difficulties in Selecting a Service Provider
Choosing a service provider can be fraught with difficulties, clients operating stringent vetting and pre-qualification assessments often have no alternative other than to adopt this approach to limit risk and identify suitable suppliers who will meet their service requirements. We live in an age where health & safety, environmental, recruitment practices and security concerns etc. are issues which companies, independent of size, must manage on a day-to-day basis.

Industry buzzwords such as "Working Partnerships" - may be in vogue, but are much over-used, diluting the belief in something which should already form a fundamental part of your current customer v supplier relationships.

we manage service quality, innovate and monitor the results

What Makes Us Different!
From the outset our pro-active, hands-on managerial approach to business, backed-up by approved systems (outlined below) begin building into positive face-to-face working relationships.

Proven Track Record
The company has proven that combining our accredited quality and performance monitoring methods, in conjunction with bespoke customer focused service level agreements that we are consistently able to deliver quality assured results.

Our case studies, commendations and gallery showcases highlight specific customer comments and experiences as to the high-levels of service we provide.

Accredited Platform
At Elite our systems are accredited to the international quality standard BS EN ISO 9001:2008 and are routinely audited by approved external and independent auditors (ISOQAR) every six-months. ISO 9001 provides the company with an established platform on which to grow, the company utilises the very latest in modern plant and equipment to provide, manage and ensure the quality of service delivery that current commercial environments require.

Approved Systems
We have extended the scope of our current accreditation schemes to now embrace both our Health & Safety and Environmental Management Systems and acquire formal accreditation to ISO 14001 (Environmental) & OHSAS 18001 (Occupational Health and Safety).

Modern Approach
Our IT systems use up-to-date technologies such as remote staff monitoring software, GPS tracking and digital photography to enhance our overall service and performance capabilities.

Commitment to "Best Value" Practice
At Elite we aim to offer all our clients "Best Value". Our recognition of such requires us to conduct a full appraisal of all possible options for service delivery, thus ensuring that the service is delivered in a way that meets both the legal (e.g. TUPE) and value requirements of both our customers and ourselves.

Performance & Quality Monitoring
We have a pro-active management approach to service delivery and monitoring - our service managers are out in the field - not sat behind a desk or at the end of a phone. Regularly scheduled on-site meetings with both clients and staff ensure that any potential service delivery failings are dealt with first-hand.

In addition to this we provide a two-way on-site communications book and carry out formal quality audit walk-rounds with clients - a copy of this report is left on-site with the client, a copy provided to our operational staff and a further copy filed as part our quality monitoring procedures.

The Results

+ Proven Track Record
+ Accredited Platform
+ Approved Systems
+ Modern Approach
+ Commitment to "Best Value" Practice
+ Performance & Quality Monitoring
= QUALITY ASSURED SERVICE IN SAFE-HANDS

Call us today on 0161 860 6750 to arrange a free consultation to discuss your specific requirements or alternatively e-mail us at sales@eces.co.uk.

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